Information Technology

Commissioners

Mission Statement

Canyon County’s Information Technology department is dedicated to providing efficient and effective services to county taxpayers.
We are committed to delivering the greatest value possible to the residents and governmental services in Canyon County.

CIO / Director of Information Technology

CIO Picture: Greg RastGreg Rast was named Chief Information Officer and Director of Information Technology in September, 2015 at Canyon County.

Prior to Canyon County, Greg was the Director of Information Technology within the Idaho Attorney General’s Office for 14 years headquartered in Boise, ID.  During that time he participated in national multi-state audit and review boards relating to IT organizational practices, policy, strategy, and structure.  Also during that time bringing online the Idaho Crimes Against Children (ICAC) Technology Unit within the Attorney General’s Office.  Other previous experiences in the technical field include the Oregon Department of Corrections, Micron Technology, as well as a Technology Consultation Business Owner.

He brings to Canyon County more than 22 years of experience in information technology, network design, management, leadership, virtualization, development, strategic direction, cyber security, budget, contract negotiations, project management, policy, system implementation and procurement practices.  Of the 22 years of IT experience he has serviced the public sector since 1999.

Greg holds an Electronic Engineering Degree as well as versed Business Practices, Consultation, and Technical Certifications.

“Most importantly I’m proud of the accomplishment of being a father and step-father to 6 children with a wonderful wife that helps and supports me in my personal goals and career path.”

Assistant Director of Information Technology

Assistant: Eric JensenEric Jensen was hired with Canyon County as the new Telecom Administrator in January 2016 to roll out new technology throughout the business.  He brings 15 years of telecom and operations experience working for the State of Idaho within the Executive Branch as a leader in these fields.  While working for the State, he was in charge of the phone and voicemail systems, along with supporting the users with application, development, and desktop related issues.  In addition, he assisted Information Technology management with duties and providing leadership roles in their absence.

Eric has participated in technology committees, vendor partnerships, contract negotiations, evaluation boards, strategy, and creating customer service minded organizations.

Before working for the State of Idaho, Eric was involved in the banking industry where he brings 13+ years of experience, including over 4 years as a business analyst.

Eric and his wife have been married for over 30 years and have three beautiful children.  He loves outdoor activities including hiking, skiing, camping and fishing.

“I’m pleased to announce that I’ve appointed Eric Jensen into this new role as he has proven to me his leadership potential, trust, integrity, customer service mindset, as well as striving to become an IT Business Partner to the county.  His conservative nature aligns with my own and this will give I.T. a stronger foundation for future strategy, growth, and vision.” says Director Rast.

STAFF

VACANCIES

Canyon County’s Information Technology (CCIT) department is dedicated to providing efficient and effective services to county taxpayers.  We are committed to delivering the greatest value possible to the residents and governmental services in Canyon County.

The CCIT fundamentals are based and graded on a customer service model, being a business partner in providing solutions using technology.  CCIT is comprised of a highly recognized in-house skillset of Development, Operations, Business, Project Management, and Support Services we take pride in.

Budget and spending accountability is based upon the foundation of the current CCIT Management strategies and direction.  “IT services should be provided in the most efficient and cost-effective way, both in the provision of equipment and in the efficient use of staff resources”, Director Rast explains.  Cooperative approach bringing together county contracts, procurement processes, agreements, vendor negotiations, services, and consolidation of systems.  Resulting in reducing the overall spending of county technology related hardware and software.  “Return on Investment (ROI) is proven through due diligence to put forward smart technology that works with the business and not against it.” 

We show our value of using technology to its fullest to help those in Canyon County to do their jobs and duties efficiently and consistently providing justifiable solutions.  Provide a technology plan going forward that protects the counties data, infrastructure, security, and keeping up with the latest technology trends and practices that are acceptable industry wide.  Using enterprise solutions that will expand to accommodate a robust business practices currently reflected in Canyon County.

“I have a firm belief in keeping Information Technology staff trained and professional development kept up to date. Supporting individual direction and growth in their personal interests.” says Director Rast.

The demand for IT and computing support in the department is likely to grow. Given the current volatile nature of the IT job, hardware and software markets, the department must plan its IT strategy such that it minimizes its reliance upon any one individual, or any one piece of software or hardware.

And in our vision we must remain flexible in our IT strategy and be open to suggestions for new services as they arise throughout the county servicing our customers as well as held accountable by Canyon County taxpayers.

Greg Rast
Chief Information Officer
Canyon County

Organization Chart CC IT

 

 

 

There are no technology related RFPs at this time.

Legal Notices
Canyon County Human Resources

There are no Information Technology internship positions available at this time.

Canyon County Human Resources

Divisions

Business

Caiti Pendell PictureCaitlin Pendell leads the Business Organization within Canyon County Information Technology which provides administrative functions for the department. Our functions include but not limited to procurement process, license tracking, department policy, software purchasing tracking and renewals, county-wide switchboard, copier services, print shop services, as well as county-wide mail distribution.

Within the Business Organization we have a dedicated Receptionist who answers phones for the county, as well as shipment receiving for the IT department.  A Senior Admin Support Specialist who is dedicated to mail distribution along with a secondary role in the print shop helping fulfill county orders. A Print Design Coordinator who has expanded the county’s printing options and eliminates the need to outsource. A Lead Admin Support Specialist who handles supply stock, account receivables, and day-to-day office functions including procurement.

Continually expanding the business side of Information Technology for spending accountability and services providing a cost savings to the county.

PMO

Don Brown PictureDon Brown has been with Canyon County IT since 2012, serving as Project Manager, Development Manager, Interim IT Director, Assistant IT Director, and now Portfolio Manager. Prior to Canyon County, Don held various management positions at Hewlett Packard for 25 years. Don was an adjunct faculty member for George Fox University for 9 years. He has an extensive history of working with nonprofits in Idaho.

Don brings a strong organizational development background to his role here at Canyon County. He has a Bachelor’s degree in Behavioral Science and a Masters of Adult Education. Don welcomes and thoroughly supports the strategic direction and implementation brought to CCIT by our current CIO.

Shawn Adamson PictureShawn Adamson, PMP, Certified Scrum Master — The Canyon County IT PMO (Project Management Office) is currently a team of two with expanding needs; that takes great pride in helping others succeed at their projects. The PMO assists by empowering the business client through assisting with detailed project planning. It then follows up with advice and training in regards to project management methodologies (both traditional and agile). The PMO also gathers metrics which helps IT track their progress in a consistent manner. Metrics are also used to prioritize and choose the projects that deliver the most strategically sound value. The PMO is involved in many projects, however the secret of the Canyon County PMO success is to empower our client to successfully manage their own projects in a consistent manner that’s transparent and measurable.

Development

Rick Fisher PictureRick Fisher has been married to his beautiful wife Anne since 1979.  They have 3 wonderful sons who are all married to lovely women and they have kids of their own.  Rick enjoys spending time with his 6 grandkids with another one on the way.  The best part about grandkids is being able to spoil them and teach them important things.  Like how to trick your parents!  Rick has worked in the development world since 1996 and enjoys creating applications that are beneficial to others in their work.  He also enjoys his hobbies of collecting rocks and coins.

Canyon County IT has a great team of 9 developers dedicated to serving the citizens of Canyon County to the utmost of their abilities.  Every day they work diligently using Web/Data Protection/GIS/Client Server development tools to create, enhance and maintain commercial grade applications that enable the employees of Canyon County to serve the public. They use the latest industry proven tools to create these efficient, integrated applications for their customers and to provide the best information possible to everyone in the county.  The goal of the Development Team is to work together as a team in the most efficient manner in order to truly serve, in the best way possible, their fellow employees and fellow citizens.  As their manager, Rick, would say: “I am proud of each one of them and of the efforts they put forth to help others!”

Operations

Don Dutton PictureDon Dutton leads the IT Operations Team for Canyon County. He has over 20 years of IT experience, including positions as HelpDesk PC Tech, Email Administrator, Systems Administrator, Server support for a 200+ Server 100,000 seat Exchange environment, Systems Architect, and IT Operations Manager in the Private and Public sector.

There are three Operations teams at the County. The Tech team provides frontline HelpDesk and PC / Printer Tech support for over 700 PCs, dozens of Printers and numerous computing devices used by County personnel. The SysAdmin team administers over 150 Servers with services including Virtual Computing environments, Storage Area Networks, Internet security, Email, Websites, Document Management, Databases, and critical Infrastructure components. The Network/Telecom team is dedicated to the Network Infrastructure, Wireless Networks, Network Security, Telephony Systems, Mobile Devices, and other significant Communication Systems of the County.

Web

Webmaster – Areas of Responsibility

  • www.canyonco.org
  • Employee Portal

Address

1115 Albany St. Rm253
Caldwell, ID 83605

Phone / Fax

P 208-454-7300
F 208-453-4837

}

Hours

Weekdays 8am – 5pm
(excluding holidays)