The Canyon County Driver’s License Office will have new hours of operation starting November 1, 2021. As part of the new hours, the office will stop accepting new customers and close its doors at 4:00 p.m. The 4:00 p.m. closing time is one hour earlier than the current closing time of 5:00 p.m. The new closing time also coincides with the Motor Vehicle Title and Registration Office next door.
The current cutoff time for testing is 3:30 p.m. With the new hours, individuals wanting to take the driver’s license test will need to have their number called by 3:00 p.m. Those wishing to test are encouraged to arrive early in the day to ensure their number is called before the 3:00 p.m. cutoff time.
“We have had some staff reassignments over the past year, and coupled with low applicant pools, some positions have remained unfilled,” said Sheriff Kieran Donahue. “However, the appointment and queuing system upgrades have led to much shorter wait times and fewer customers waiting until late in the day to visit the office. That is why we felt this was the best option moving forward to maximize our current staff resources and provide a better overall customer experience.”